Frequently Asked Questions
Everything you need to know about your Seychelles Footwear experience.
What is your return policy?
We offer a 30-day return policy for all unworn footwear in its original packaging. Please note that items marked as Final Sale are not eligible for return or exchange.
How do I determine my correct shoe size?
Most of our styles run true to size. We provide a detailed size guide on each product page, including measurements in inches and centimeters, to help you find the perfect fit.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
How should I care for my leather shoes?
To maintain the quality of your leather footwear, we recommend using a damp cloth for light cleaning and applying a high-quality leather conditioner every few months to prevent cracking.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.